Your supervisors were promoted for being good at the job. Leading people is a different job.

What is included

• One-to-one coaching for owners, supervisors and managers
• How to hire — interviewing, assessing and deciding without bias
• How to run a difficult conversation before it becomes formal
• Performance conversations, feedback and documentation
• Practical leadership training sized for small teams

Why it matters in British Columbia

Most people problems reaching my desk started as a conversation a manager did not know how to have. Training the layer above the problem is the cheapest fix available.